How we work

More than fulfilment – a partnership you can rely on

multi-channel fulfilment

Get in touch today

Simply fill out our enquiry form and one of our friendly staff will get in touch to discuss your requirements.

If you’d prefer to have a chat, you can also call us on +44(0) 1664 485000

By partnering with Hallmark, you’ll not only receive a first-class fulfilment service, you’ll also benefit from our many years of experience, expertise and insights that will help you to deliver excellence to your customers.

Our approach to fulfilment puts our clients at the core of everything we do and centres around collaboration and transparency. From the outset you’ll have the opportunity to view our operations for yourself, and your dedicated client manager will spend time listening and getting to know you, your business, your goals and aspirations. We will then work together and tailor our services to help you achieve them.

Our purpose is to take away the challenges of fulfilment and find positive solutions for you so that you can focus on other areas of your business. And we will always try to reduce your costs wherever possible.

We are an extremely agile business, which means our services are completely flexible and can be easily scaled up or down as you require.

With Hallmark as your fulfilment partner, you’ll be working alongside a business that genuinely cares about your success. We view ourselves as an extension of your team and work hard to maintain strong relationships – something our clients value and tell us we do well.

Fulfilment

From order processing and fast shipping through to returns management and intelligent reporting, we’ve got your e-fulfilment requirements covered.

Contact Centre

Multi-channel customer service support that acts as an extension of your brand and helps keep your customers returning.

Contract Packing

Scalable services from kit assembly, gift hampers and direct mail to cost-effective sustainable packaging solutions.