Here we share stories about Hallmark Consumer Services and some of the progressive businesses we work with. We’ll also tackle the industry’s ‘hot topics’ to assist you with your fulfilment queries and decisions.
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Promises delivered: managing customer expectations at peak shopping times
Christmas is almost in sight, which means peak shopping times are well and truly upon us. For businesses, this is a golden opportunity for sales,…
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How to optimise your Christmas logistics
With the festive season fast approaching, now’s the time for businesses to fine-tune your Christmas logistics and prepare for the busiest shopping period of the…
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How to prepare for Black Friday 2024: 6 fulfilment tips
The biggest event in UK retail, Black Friday, falls on 29 November this year, closely followed by Cyber Monday on 2 December. The experts at…
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How to minimise your customer returns
As customer expectations continue to rise, free returns policies are usually part and parcel of the service retailers provide to customers. But customer returns can…
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When is the right time to outsource your fulfilment?
Taking your business from a budding start-up to a thriving enterprise can be highly rewarding. But as your company expands, the initial thrill of managing…
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Later cut off times: how to meet your customers’ expectations
In today’s fast-paced world, customer expectations are higher than ever. Next-day delivery has become the norm, with same-day delivery now quickly gaining traction. As industry…
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The benefits of an outsourced contact centre
Outsourcing your customer services is a strategic business decision that could help you grow your business by freeing up valuable resources that could be used…
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How Hallmark can help you become a successful Amazon seller
Selling on Amazon is an effective way to quickly reach millions of potential customers, without the hassle of setting up your own e-commerce website. Amazon…
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How to choose the right fulfilment company
Growth is likely to be a key objective for most e-commerce businesses, but as more orders for your goods come in, fulfilling these orders in…