Blog

Delivering choice: how carrier options shape customer satisfaction

When it comes to e-commerce, the delivery experience is, in many cases, as crucial as the quality of the product itself. At Hallmark Consumer Services,…

The future of fulfilment: evolution, trends, and innovations

Our industry has undergone significant digital transformation over the years. It’s safe to say that today, fulfilment is a highly automated, technology-driven sector, propelled by…

How to manage peaks in seasonal sales

Seasonal peaks and key events such as Black Friday, Halloween and Christmas, are firmly etched into the retail calendar. But, how do you ensure you…

Hallmark celebrates 30th birthday

This year (2022), Hallmark Consumer Services marks its 30th birthday. A lot has happened over the last 30 years, and we’ve enjoyed many good times…

The Brexit trade deal: where are we now?

The Brexit trade deal and new EU trading rules have caused much confusion and delays with exports into Europe. Hallmark Consumer Services explains the new…

Top tips for retailers preparing for key shopping events

The experts at Hallmark Consumer Services are accomplished in helping retailers to plan ahead and prepare for the key dates on the retail calendar. Here…

Is the thought of Christmas 2019 already giving you a headache?

If a quieter new year has given you time and a bit of breathing space to reflect on the busy pre-Christmas shopping period and has…

The Black Friday effect on Christmas shopping

Christmas shopping and trading patterns in the UK have changed significantly over the past five years due to the popularisation of Black Friday. The event…

Shipping dangerous goods – demystified

Retailers have long been aware that there are regulations to follow when transporting dangerous goods safely and securely. However, it may be surprising to learn…