All of our customer services agents are trained to handle both incoming and outgoing calls for customer service and marketing purposes, by blending the two we save you time and money.
In addition to offering query handling and order processing lines for your customers, our contact centre can offer customer call-backs, outbound sales and marketing calls including cold calling, surveys, courtesy calls, service updates or anything else that you would like your customers to know or hear about.
We can also contact your customers and potential customers via marketing emails or direct mail campaigns.